Important Safety Information

Safety Information

Important information about using Budd safely and effectively

Understanding Budd's Role in Your Mental Health Journey

Please read this page carefully to understand how to use Budd safely and when to seek professional help.

What Budd Is

Budd is a self-help and mental health support tool designed to complement—not replace—professional mental health care. It provides evidence-based therapeutic techniques, exercises, and emotional support through AI-powered conversations.

  • Evidence-based CBT, DBT, and ACT techniques

  • 24/7 availability for emotional support

  • Structured exercises and journaling prompts

  • Progress tracking and insights

  • Educational content about mental health

What Budd Is Not

It's important to understand the limitations of Budd to use it safely and effectively:

  • Budd is NOT a replacement for professional therapy or psychiatric care

  • Budd is NOT a medical device and does not diagnose, prevent, or cure medical conditions

  • Budd is NOT a crisis intervention service

  • Budd CANNOT contact healthcare providers or emergency services on your behalf

  • Budd CANNOT prescribe medication or provide medical advice

  • Budd's AI responses do not constitute clinical judgment or professional medical opinions

  • Budd does NOT conduct human subject research, clinical trials, or any form of medical study — you are a user of a wellness app, not a research participant

Indication for Use

Budd is intended for adults (18 years and older) experiencing mild to moderate mental health symptoms who are seeking:

  • Supplemental support between therapy sessions with a licensed professional

  • Self-help tools based on evidence-based therapeutic approaches (CBT, DBT, ACT)

  • Educational content about mental health conditions and coping strategies

  • A structured way to track mood, thoughts, and progress

  • Accessible emotional support and guided exercises

Age Requirement: Users must be 18 years or older. Budd is not intended for use by children or adolescents.

Budd is NOT intended to diagnose, prevent, or cure any medical or psychiatric condition, nor to replace the clinical judgment of qualified healthcare professionals.

When to Seek Professional or Emergency Help

You should immediately contact a healthcare provider, emergency services (999 in the UK), or a crisis helpline if you experience any of the following:

  • Thoughts of harming yourself or others

  • Suicidal thoughts or plans

  • Severe worsening of mental health symptoms

  • Inability to care for yourself or perform daily activities

  • Psychotic symptoms (hallucinations, delusions)

  • Severe panic attacks or overwhelming anxiety that doesn't respond to coping techniques

  • Symptoms of a medical emergency (chest pain, difficulty breathing, etc.)

If you're in crisis, Budd cannot and will not contact emergency services for you. You must reach out for help directly.

How Budd Complements Professional Care

Budd is most effective when used alongside professional mental health treatment:

  • Practice therapeutic techniques learned in therapy sessions

  • Track your progress and symptoms between appointments

  • Access support during times when your therapist is unavailable

  • Maintain consistency in your mental health routine

  • Share progress reports and insights with your healthcare provider

Recommendation: We strongly recommend working with a licensed mental health professional (psychologist, psychiatrist, therapist, or counselor) while using Budd, especially if you have moderate to severe mental health symptoms or a diagnosed mental health condition.

Important Limitations

Please be aware of these technical and practical limitations:

  • Budd's AI may occasionally provide imperfect, incomplete, or inappropriate responses

  • Budd cannot access your medical records or communicate with your healthcare providers

  • Budd's recommendations are general and may not be suitable for all individuals

  • Budd cannot replace the nuanced understanding and clinical expertise of a human therapist

  • In an emergency, Budd cannot take action on your behalf—you must contact services directly

Best Practices for Safe Use

To get the most out of Budd while staying safe:

  • Be honest about the severity of your symptoms

  • Don't rely on Budd as your only source of mental health support

  • Continue taking any prescribed medications as directed by your doctor

  • Keep scheduled appointments with your healthcare providers

  • Use Budd's crisis resources page if you're in distress

  • Share your Budd usage and progress with your therapist if you have one

  • If symptoms worsen significantly, seek professional evaluation

Crisis Resources Always Available

If you're experiencing a mental health crisis, please use these resources immediately:

UK - Samaritans: 116 123 (24/7)

Emergency Services: 999

View full crisis support resources →
Medical Disclaimer

Budd is designed as a mental health support and self-help tool. The information and guidance provided through Budd are for educational and supportive purposes only. They do not constitute professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare professionals regarding medical or mental health concerns. Never disregard professional medical advice or delay seeking it because of information received through Budd. If you think you may have a medical or psychiatric emergency, call emergency services immediately.

Your Privacy & Data Security

Your conversations with Budd are private and encrypted. We never share your personal mental health information with third parties for marketing or advertising purposes. For full details, please review our Privacy Policy.

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"Progress begins with understanding. Understanding begins with being heard. We built Budd so neither is ever out of reach."

Dr Martina Paglia
- Dr Martina Paglia

Budd is an AI Therapist designed to help you understand your emotions and inner states. Budd is not a licensed psychologist, psychotherapist or psychiatrist and does not provide medical services. These sessions are for self-help purposes only and do not replace the advice of a qualified professional therapist.

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